There are two methods available:Method A)
To submit a complaint or dispute over the phone, simply call 0800 493 612
. Your telephone call will not be recorded. Your call will be answered by a member of the SRCMS team who will take details of your complaint. They will then talk with you about available dispute resolution.Method B)
To submit your complaint online, follow the 3 simple steps below.
Go to: https://sportsmediationservice.whispli.com/inbox/register
and create a Whispli inbox. Please note that if you wish to submit a complaint through our online portal you will need to create a Whispli account even if you do not wish to remain anonymous.
Click on 'Create a Report', provide details of your complaint or dispute by filling in the online questionnaire, and submit once ready.
Once submitted, a member of our team will receive the details of your dispute or complaint and will get in touch with you to let you know whether the matter is within the scope of the Sport and Recreation Complaints and Mediation service and to explore available options with you.